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	<title>Comments on: Civility at Work</title>
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	<link>http://www.danielgoleman.info/2007/09/21/civility-at-work/</link>
	<description>Emotional Intelligence, Social Intelligence, Ecological Intelligence</description>
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		<title>By: Neetha Mahadev</title>
		<link>http://www.danielgoleman.info/2007/09/21/civility-at-work/comment-page-1/#comment-305</link>
		<dc:creator>Neetha Mahadev</dc:creator>
		<pubDate>Wed, 11 Jun 2008 17:46:22 +0000</pubDate>
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		<description>Whether at home or at work, when repeated civility does not begets civility, the levels of Emotional Intelligence good enough in congenial atmosphere does not work. I am not sure if any level of emotional aptitude helps cultivate civility in extremely abnoxious situations......unless you choose to neglect.</description>
		<content:encoded><![CDATA[<p>Whether at home or at work, when repeated civility does not begets civility, the levels of Emotional Intelligence good enough in congenial atmosphere does not work. I am not sure if any level of emotional aptitude helps cultivate civility in extremely abnoxious situations&#8230;&#8230;unless you choose to neglect.</p>
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		<title>By: Bob D</title>
		<link>http://www.danielgoleman.info/2007/09/21/civility-at-work/comment-page-1/#comment-304</link>
		<dc:creator>Bob D</dc:creator>
		<pubDate>Fri, 09 May 2008 02:42:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.danielgoleman.info/blog/2007/09/21/civility-at-work/#comment-304</guid>
		<description>Is there any case law out there specific to PTSD induced by work place environmental violence. Specifically, I was a Psychiatric Technician on a forensic unit and was exposed to over 700 physical altercations, this being statistically averaged in and over nine years. It does not take into account all of the hours I worked over time.
I have found that I have so much PTSD symptomology and have that it is hard to keep employment, hard on my family, my wife is a saint of over 25 years; however, that being said, my concern is that more individuals in the same work-environment is or will have the same issues of myself.
I would like to bring a cause of action against my former employer but I do not know where to start. Any help would be much obliged.

Bob D.</description>
		<content:encoded><![CDATA[<p>Is there any case law out there specific to PTSD induced by work place environmental violence. Specifically, I was a Psychiatric Technician on a forensic unit and was exposed to over 700 physical altercations, this being statistically averaged in and over nine years. It does not take into account all of the hours I worked over time.<br />
I have found that I have so much PTSD symptomology and have that it is hard to keep employment, hard on my family, my wife is a saint of over 25 years; however, that being said, my concern is that more individuals in the same work-environment is or will have the same issues of myself.<br />
I would like to bring a cause of action against my former employer but I do not know where to start. Any help would be much obliged.</p>
<p>Bob D.</p>
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		<title>By: George Anderson</title>
		<link>http://www.danielgoleman.info/2007/09/21/civility-at-work/comment-page-1/#comment-303</link>
		<dc:creator>George Anderson</dc:creator>
		<pubDate>Sun, 04 May 2008 15:31:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.danielgoleman.info/blog/2007/09/21/civility-at-work/#comment-303</guid>
		<description>I am a big propronent of &quot;emotional intelligence for civility&quot; Last week, I trained 30 attorneys in Chicago to meet the new civility training requirement by the State Bar.
I am constantly amazed with the use of emotional intelligence in so many areas such as anger management.</description>
		<content:encoded><![CDATA[<p>I am a big propronent of &#8220;emotional intelligence for civility&#8221; Last week, I trained 30 attorneys in Chicago to meet the new civility training requirement by the State Bar.<br />
I am constantly amazed with the use of emotional intelligence in so many areas such as anger management.</p>
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		<title>By: CTorres</title>
		<link>http://www.danielgoleman.info/2007/09/21/civility-at-work/comment-page-1/#comment-302</link>
		<dc:creator>CTorres</dc:creator>
		<pubDate>Sun, 21 Oct 2007 07:09:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.danielgoleman.info/blog/2007/09/21/civility-at-work/#comment-302</guid>
		<description>“Social Intelligence” was amazing in explaining the process of Post-Traumatic Stress Disorder. It helped a lot to learn what’s been going on in my body. I am interested in knowing how to recover from work induced PTSD — see “Mobbing: Emotional Abuse in the American Workplace.” Some people are never able to return to any job, thus, become permanently disabled and isolated. Are there methods when medications, cognitive-behavioral therapy, and counseling are ineffective? I find that action — writing a book and participating in legislation for a healthy workplace bill — make me feel better.  The amydala calms down with a sense of control over and change of the situation. The PTSD symptoms — deep-seated fear and terrifying nightmares — increased with failure of many people including management, medical professionals, and attorneys. It would seem that your theories would generate new therapies and treatments.</description>
		<content:encoded><![CDATA[<p>“Social Intelligence” was amazing in explaining the process of Post-Traumatic Stress Disorder. It helped a lot to learn what’s been going on in my body. I am interested in knowing how to recover from work induced PTSD — see “Mobbing: Emotional Abuse in the American Workplace.” Some people are never able to return to any job, thus, become permanently disabled and isolated. Are there methods when medications, cognitive-behavioral therapy, and counseling are ineffective? I find that action — writing a book and participating in legislation for a healthy workplace bill — make me feel better.  The amydala calms down with a sense of control over and change of the situation. The PTSD symptoms — deep-seated fear and terrifying nightmares — increased with failure of many people including management, medical professionals, and attorneys. It would seem that your theories would generate new therapies and treatments.</p>
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		<title>By: CTorres</title>
		<link>http://www.danielgoleman.info/2007/09/21/civility-at-work/comment-page-1/#comment-301</link>
		<dc:creator>CTorres</dc:creator>
		<pubDate>Sun, 21 Oct 2007 07:04:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.danielgoleman.info/blog/2007/09/21/civility-at-work/#comment-301</guid>
		<description>&quot;Social Intelligence&quot; was amazing in explaining the impact of Post-Traumatic Stress Disorder. It helped a lot to learn what&#039;s been going on in my body. I am interested in knowing how to recover from work induced PTSD -- see &quot;Mobbing: Emotional Abuse in the Amercan Workplace.&quot; Some people are never able to return to any job, thus, become permanently disabled and isolated. Are there methods when medications, cognitive-behavioral therapy, and counseling are ineffective? I find that action -- writing a book and participating in legislation for a healthy workplace bill -- make me feel better. The PTSD symptoms -- deep-seated fear and terrifying nightmares -- increased with failure of many people including management, medical professionals, and attorneys. It would seem that your theories would generate new therapies and treatments.</description>
		<content:encoded><![CDATA[<p>&#8220;Social Intelligence&#8221; was amazing in explaining the impact of Post-Traumatic Stress Disorder. It helped a lot to learn what&#8217;s been going on in my body. I am interested in knowing how to recover from work induced PTSD &#8212; see &#8220;Mobbing: Emotional Abuse in the Amercan Workplace.&#8221; Some people are never able to return to any job, thus, become permanently disabled and isolated. Are there methods when medications, cognitive-behavioral therapy, and counseling are ineffective? I find that action &#8212; writing a book and participating in legislation for a healthy workplace bill &#8212; make me feel better. The PTSD symptoms &#8212; deep-seated fear and terrifying nightmares &#8212; increased with failure of many people including management, medical professionals, and attorneys. It would seem that your theories would generate new therapies and treatments.</p>
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		<title>By: Prem Rao</title>
		<link>http://www.danielgoleman.info/2007/09/21/civility-at-work/comment-page-1/#comment-300</link>
		<dc:creator>Prem Rao</dc:creator>
		<pubDate>Wed, 10 Oct 2007 12:42:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.danielgoleman.info/blog/2007/09/21/civility-at-work/#comment-300</guid>
		<description>I have no doubt that stress is probably the biggest cause of a lack of civility in the work place. What is worrying is when stress-induced lack of civility gets results in the work place. It fortifies a feeling ( not right, in my opinion) that  civility is no big deal.</description>
		<content:encoded><![CDATA[<p>I have no doubt that stress is probably the biggest cause of a lack of civility in the work place. What is worrying is when stress-induced lack of civility gets results in the work place. It fortifies a feeling ( not right, in my opinion) that  civility is no big deal.</p>
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		<title>By: Nikhil Bhat</title>
		<link>http://www.danielgoleman.info/2007/09/21/civility-at-work/comment-page-1/#comment-299</link>
		<dc:creator>Nikhil Bhat</dc:creator>
		<pubDate>Mon, 01 Oct 2007 20:53:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.danielgoleman.info/blog/2007/09/21/civility-at-work/#comment-299</guid>
		<description>For most part, people are civil with one other in both personal and professional environments. Which leads me to believe, this notion of &quot;Civility at work&quot; is more an exception rather than a rule for most work environments. In that case, it is best to seperate yourself from the situation before crafting a response to the person who is obnoxious. In this world of instant gratification and response, it is easy to bring in your own emotions and respond to soothe your ego, feel more important, show the upper hand, etc... But more often than not, you are adding gasoline to the fire and making matters worse. The best response in situations like this one is always a delayed but thoughtful response even at the cost of letting the other person feel like they won for that moment in time.

Every battle is won before it is ever fought!
aka Sun Tzu - The Art of war</description>
		<content:encoded><![CDATA[<p>For most part, people are civil with one other in both personal and professional environments. Which leads me to believe, this notion of &#8220;Civility at work&#8221; is more an exception rather than a rule for most work environments. In that case, it is best to seperate yourself from the situation before crafting a response to the person who is obnoxious. In this world of instant gratification and response, it is easy to bring in your own emotions and respond to soothe your ego, feel more important, show the upper hand, etc&#8230; But more often than not, you are adding gasoline to the fire and making matters worse. The best response in situations like this one is always a delayed but thoughtful response even at the cost of letting the other person feel like they won for that moment in time.</p>
<p>Every battle is won before it is ever fought!<br />
aka Sun Tzu &#8211; The Art of war</p>
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		<title>By: Mark Tracy</title>
		<link>http://www.danielgoleman.info/2007/09/21/civility-at-work/comment-page-1/#comment-298</link>
		<dc:creator>Mark Tracy</dc:creator>
		<pubDate>Fri, 21 Sep 2007 21:51:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.danielgoleman.info/blog/2007/09/21/civility-at-work/#comment-298</guid>
		<description>I am wondering if there is any value to a concept like civility?  Doesn&#039;t it imply that those who choose not to obey established rules are somehow &quot;less-than&quot;?  Doesn&#039;t a concept like civility reinforce judgment, blame and violence?    Would you be willing to comment?</description>
		<content:encoded><![CDATA[<p>I am wondering if there is any value to a concept like civility?  Doesn&#8217;t it imply that those who choose not to obey established rules are somehow &#8220;less-than&#8221;?  Doesn&#8217;t a concept like civility reinforce judgment, blame and violence?    Would you be willing to comment?</p>
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