Daniel Goleman: The Right Balance: Managing Well-Being at Work

The woodworkers at a mill noticed something peculiar. The speed of their production line seemed to be increasing through the week, starting at a moderate pace on Monday and accelerating to a speedy pace by Friday.

And the levels of their stress hormones rose along with the speed.

This research, done some years back, revealed that as stress hormones rose day by day, their levels stayed high through the night. They did not drop until the weekend.

Meanwhile the mill workers started drinking more and spent more hours at night locked in TV-watching. They stopped socializing with their families and friends.»

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Daniel Goleman: An Open Letter to Jeff Weiner

Dear Jeff:

There’s no doubt that LinkedIn has become the world’s best place to connect professionally and build your network.

I see a way it could be even better – especially when it comes to managing your professional identity – and letting users know if you’re the right person for a job.

It comes down to the fact that character counts, not just credentials and job experience.

LinkedIn profiles understandably emphasize professional accomplishments. And that kind of information is crucial when someone scans your profile to evaluate you as a potential job candidate, business colleague, or for any other reason they might want to size you up.»

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Daniel Goleman: Can You Pass This Stress Test?

“Our people are under constant pressure, working 24/7, facing impossible demands,” the head of human resources at a global consultancy tells me.

Who isn’t these days? Stress has become a given in the workplace, with people taking fewer vacation days than ever, and staying tethered to work by their smartphones wherever they go, whatever time of day. Stress is the new normal.       

So here’s the test. When a particularly stressful event comes along – a colleague, or, worse, your boss, blows up at you, say – how long do you stay upset? Do you fret about that upsetting encounter for hours, wake up worrying about it that night, ruminate for days?          »

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Daniel Goleman: How to Make a Lasting Positive Impact

A Force for Good print/ebook and audiobook for will be available June 23, 2015. Sign up here to learn more about the Join a Force for Good initiative. Register for my talk about A Force for Good on June 25 in Washington DC here.

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He was a top executive at a multinational food company, and his coach was pursing a challenging line of enquiry. She wanted to know, “What will your legacy be?”       

It’s a conversation Dr. Cherre Torok, an executive coach with a global clientele, has with the CEOS and presidents she works with – “about 90% of the time,” she tells me.            »

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Daniel Goleman: Want a Loyal Team? Choose Kindness Over Toughness

A Force for Good print/ebook and audiobook for will be available June 23, 2015. Sign up here to learn more about the Join a Force for Good initiative. Register for Dr. Goleman’s talk about A Force for Good on June 25 in Washington DC here.

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Say one of your direct reports “blows it” in some way – maybe does something dumb that loses a sale, or alienates a client or colleague – and you get upset.       

How you handle that moment makes a huge difference for you, your employee – and your very ability to manage.       

You can either come down hard, reprimanding or punishing the person.»

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Daniel Goleman: The Trick to Attracting New Talent

A Force for Good print/ebook and audiobook for will be available June 23, 2015. Sign up here to learn more about the Join a Force for Good initiative. Register for Dr. Goleman’s talk about A Force for Good on June 25 in Washington DC here.

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Emily is the kind of high-potential new hire so many companies want: a smart and personable newly minted MBA from a top school. High IQ. High EQ.

What kind of job would she like, ideally?

“I’d like to work in sustainability at a major corporation,” she told me.

Doing Good While Doing Well

Like so many of her generation, Emily is looking for a job with meaning, one that resonates with her values.»

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Daniel Goleman: Your Company's Environmental Impact Isn't as Bad as You Think

Join Daniel Goleman and Gregory Norris at Harvard’s SHINE Summit June 4 and 5. 

A Force for Good print/ebook and audiobook for will be available June 23, 2015. Sign up here to learn more about the Join a Force for Good initiative. Register for Dr. Goleman’s talk about A Force for Good on June 25 in Washington DC here.

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The VP of a worldwide coffee company was telling me about all the good changes they have made throughout their supply chain and manufacturing practices.          

There was only one thing that made the company’s sustainability practices look bad in the public eye: the little cups in which their machines brewed the coffee are made of plastic – a plastic that can’t be recycled.»

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Daniel Goleman: The Real Reasons Happiness Has Nothing to Do With Money

To break a long journey by car, the Dalai Lama had been invited for lunch by a wealthy family. Using their bathroom, he noticed that the medicine cabinet over the sink was open.

He couldn’t help but notice the cabinet was full of pain killers, sleeping pills and tranquilizers.

The Dalai Lama told me this tale when I interviewed him for my new book A Force for Good: The Dalai Lama’s Vision for our World, adding,

“Many people feel money is the source of a happy life. Money is necessary, useful—but more and more money does not bring happiness.”

Indeed, if people have enough income to handle life’s necessities (about $70,000 per year for the average family), studies find that additional money accounts for about one percent of their life satisfaction.»

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Daniel Goleman: What Makes For a Happy, Productive Workplace?

Think about your current work environment, or one from the past. Is the team upbeat and helpful? How do you feel about going to work, and about the work you do? Are you productive and motivated?

Now what if your co-workers are more aggressive and argumentative? How do you feel about going to work? Are you satisfied with your output? Do you give it 100% or phone it in?

Most organizations have a mix of these characteristics. But what tips the scales one way or the other? Can one person make a difference if he’s warm and friendly in a hostile culture?»

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Daniel Goleman: How Emotionally Intelligent Are You?

I just heard from the Harvard Business Review that three of my articles will be in the new “Ten Must Reads” they are publishing – one on emotional intelligence. (Just between us, though, all of my HBR articles are available already in a single volume, What Makes a Leader: Why Emotional Intelligence Matters.)

As the HBR editors recognize, emotional intelligence is an active ingredient in great leadership.

But how do you know your level of emotional intelligence?

First of all, you should understand that, unlike IQ, no one can summarize your EQ in a single number. Know someone with great self-confidence, but zero empathy, for example?»

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