Q: I have been employed in managerial roles (a post graduate in Business and Management) and have extensively read about EI and SI. I have conducted casual research in this area and have access to a small team of psychologists. With this background, can I train individuals in emotional and social intelligence or must I acquire a specific qualification before doing so?
A: There is no accreditation or particular requirement for people working with EI in a business setting. There are, however, best practices that professionals working in this area should follow for, say, development. You can find them at www.eiconsortium.org, the website of the Consortium for Research on Emotional Intelligence in Organizations. And I recommend that if you are going to coach or train, it is best to belong to the relevant professional organization.