Enhancing emotional intelligence

Q: You explain that emotional intelligence has four parts: self-awareness, managing emotions, empathy and social skills. Is it possible to enhance them, with practice or training?

A: Emotional intelligence competencies are learned – and can be improved at any point in life. But first you have to be motivated – ask yourself if you really care. Then you need a well-structured learning situation where, for instance, you have a clear picture of what you want to improve, and can practice specific behaviors that will help you enhance the targeted competence.