Q: I ran across a site citing you as saying “positive work environments outperform negative work environments.” Do you have any research or studies that support this?
A. I wouldn’t put it exactly that way. You need to be more specific about what you mean by “positive” and “negative”. For example, in my books I’ve reviewed much research on workplace climate that shows a more positive emotional atmosphere fosters better performance, and so does positive mood on teams. And then there’s the crucial emotional impact of an emotionally intelligent leader in creating that positive emotional climate. Much of this research is reviewed in the new collection of my writings, Leadership: The Power of Emotional Intelligence.